Publishing Service Index: April 2018 [With Notes]

news_3This is the first PUBLISHING SERVICE INDEX for 2018. Our last one was  released in December 2017. The index continues to reflect closures of publishing service providers and our latest release sees the departure of another two companies, though they were very small players in the service field. I now intend to compiled the index three to four times across the calendar year, so we can monitor seasonal changes. The month-to-month work involved was simply not being compensated by enough changes on the index over a short period of weeks.

In recent years the index has reflected the rise and dominance of DIY-styled publishing platforms. Indeed, at one stage the top ten featured seven such platforms. However, the latest index appears to reflect something of a mini resurgence for some of the top-rated FSPs (Full Service Providers) and I must say it is something that surprised me a little. IngramSpark has slipped from first to third and it has been a long time since a FSP occupied one of the top two spots (Matador). With CreateSpace shuttering its full service programs and Amazon continuing with its longer term strategy to merge and streamline its print and ebook platforms, it is notable that KDP has returned once again to the top spot in the index. I wonder if we will even see the existence of CreateSpace in its current name and form by the end of this year. That would mean IngramSpark need to do a little better with new clients looking to transition from CreateSpace if they want to capitalise, and so far I’ve had very mixed feedback from authors on the ease of the process of transferring existing books, particularly in respect to ISBN usage.

Outside the top ten (11-20), there isn’t a great deal of change, though I note Mill City Press continues to slip back and exits the top twenty for the first time ever. We can expect to see more publishing service providers fall by the wayside and close their doors in 2018, either because of a downturn in business from authors seeking full service providers or increased competition from freemium publishing platforms (online platforms that offer free basic services for file load up and formatting software, but charge for more advanced services like design, editing and marketing). Nook Press has now been revamped and renamed (yet again) and becomes Barnes & Noble Press, just hanging on inside the top thirty.

As a publishing consultant, one additional point of note. I am finding it increasingly difficult to suggest a large and varied pool of reputable full publishing service providers to authors looking to go in that direction, particularly if an author wants both print and ebook editions of their book. More and more, we are moving to a publishing landscape where authors need to take greater control in the management of their book projects, and that means looking to publishing marketplaces to connect with professionals, whether an author is looking for a book designer, a skilled book formatter, an editor, or marketing and promotional assistance. While it is still possible to find all those services under one roof, so-to-speak, this area and the options available are shrinking, and when it comes to quality, efficient delivery of services contracted, and reputation; these are not the kind of things any serious independent author wants to compromise on.

One of the common questions I get asked is: when am I reviewing X or Y company? I rarely now review new companies in the full service provider arena. I appreciate that companies keep me up-to-date on their development plans, but if I am brutally honest (and you know I often am!), I don’t see the innovation in publishing I experienced going back over the past five years. Often, new startups come with great plans and ideas, but they either come and go before ever finding their footing after a year or two or simply mimic the Author Solutions model of gouging and exploiting authors (often new) as a production mill to make money. I’m still excited by new digital publishing startups. The author-publisher market continues to be very competitive and no longer suffers fools or those in it for a quick buck. All that said, I think the author/publisher landscape has been pretty much mapped out for the coming years. There will always be new players, new technology, but the principles of good, quality book publication remain the same.

TIPM and Radio Espial has conducted audio and video interviews with the former CEO of Hillcrest Media, Mark Levine, indie author Linda Riesenberg Fisler, Kevin Spall of Thomson-Shore, and Jeremy Thompson of Troubador. We will have more interviews with authors and publishers in 2018. If you haven’t seen the interviews, you can view or listen to them by visiting the Radio Espial website for all the links (iTunes, Soundcloud, YouTube etc.).

TIPM continues to receive regular feedback on services through comments under our reviews, via our The Independent Publishing Magazine Facebook page, and directly to us. We want to thank all of those who took the time to share their publishing experiences. Your comments are always welcome and every comment and experience of a publishing service — positive or negative — is always read and reflected in the latest index published.

I’ll catch up with you all later in the summer. Our next index is scheduled around July. Our next email newsletter for subscribers is due out within the next week.


1 2 Kindle Direct Publishing (KDP) GLOBAL DIY 815.37 UP
2 3 Matador UK FSP 778.38 UP
3 1 IngramSpark GLOBAL PRT/FULL 776.40 DOWN
4 4 Smashwords USA DIY 772.50 SAME
5 5 Kobo Writing Life GLOBAL DIY 730.60 SAME
6 8 Silverwood Books UK FSP 574/65 UP
7 6 CreateSpace GLOBAL DIY/FSP 571.57 DOWN
8 9 Thomson-Shore GLOBAL FSP 556.36 UP
9 7 Blurb GLOBAL DIY 556.07 DOWN
10 10 Draft2Digital UK/USA DIY 546.30 SAME
11 11 Lightning Source GLOBAL PRT/FULL 536.18 SAME
12 12 BookLocker USA FSP 518.86 SAME
13 13 Epigraph Publishing Service USA FSP 475.68 SAME
14 14 Pressbooks USA DIY 470.70 SAME
15 15 Dog Ear Publishing USA FSP 451.62 SAME
16 18 Mijn Bestseller EUROPE DIY 447.26 UP
17 19 USA PRT/FULL 443.85 UP
18 17 Lulu GLOBAL DIY/FSP 441.55 DOWN
19 20 CPI UK Antony Rowe EUROPE PRT 434.44 UP
20 21 Unbound UK PUB/CRW 422.29 UP
21 16 Mill City Press USA FSP 421.50 DOWN
22 23 John Hunt Publishing GLOBAL PUB/FSP 417.27 UP
23 22 York Publishing Services UK PRT/FULL 414.98 DOWN
24 26 Google Play Books GLOBAL DIY 398.46 UP
25 25 Bookbaby USA DIY/FSP 397.73 SAME
26 24 Publish Green GLOBAL FSP 397.42 DOWN
27 27 Grosvenor House Publishing UK FSP 394.08 SAME
28 28 Wingspan Press USA FSP 388.90 SAME
29 30 Barnes & Noble Press (Nook) USA DIY 382.03 UP
30 29 Checkpoint Press IRELAND PUB/FSP 377.93 DOWN
31 31 eBookIT GLOBAL DIY/FSP 374.10 SAME
32 32 Aventine USA FSP 373.40 SAME
33 33 Book Guild Publishing UK FSP 372.95 SAME
34 34 The Choir Press UK/USA FSP 369.83 SAME
35 35 Cold River Studio USA FSP 369.02 SAME
36 36 IRELAND FSP 368.54 SAME
37 37 Wheatmark Publishing USA FSP 367.24 SAME
38 38 Wasteland Press USA FSP 362.76 SAME
39 39 Infinity Publishing USA FSP 358.67 SAME
40 40 Virtualbookworm USA FSP 356.45 SAME
41 42 Americas Press USA PRT 354.67 UP
42 43 Apex Publishing UK PUB/FSP 348.61 UP
43 44 Pumbo EUROPE DIY 348.55 UP
44 45 Authoright UK/USA FSP 347.03 UP
45 46 Telemachus Press USA FSP 346.68 UP
46 48 Janus Publishing UK FSP 342.31 UP
47 47 FastPencil USA DIY 340.97 SAME
48 50 Kazoo Publishing Services IRELAND FSP 340.63 UP
49 49 Outskirts Press USA FSP 339.14 SAME
50 55 Xulon Press USA FSP 335.76 UP
51 53 A.H. Stockwell UK FSP 335.20 UP
52 54 PubliBook EUROPE DIY 333.90 UP
53 56 BreezeWayBooks (Ex-Lluminia Press) USA PUB/FSP 333.18 UP
54 51 Diadem Books UK/USA FSP 332.32 DOWN
55 57 Direct POD UK PRT 331.73 UP
56 58 Eprint Ireland IRELAND PRT 331.43 UP
57 59 Kbuuk USA DIY 331.31 UP
58 60 Arima UK FSP 324.76 UP
59 61 Pomegranate Press UK/USA FSP 324.05 UP
60 62 iUniverse USA FSP 321.23 UP
61 63 Abbott Press USA PUB/FSP 318.08 UP
62 65 Chandler Book Design UK PRT 314.13 UP
63 64 Turning Stone Press USA FSP 313.45 UP
64 66 Archway Publishing GLOBAL PUB/FSP 306.60 UP
65 67 Choice Publishing IRELAND FSP 302.06 UP
66 68 Dolman Scott/Oak Press UK FSP 301.33 UP
67 69 WestBow Press USA PUB/FSP 299.94 UP
68 70 Epic Press UK FSP 297.91 UP
69 73 CreateMyBook (ShopMyBook) GLOBAL PRT 295.01 UP
70 71 Trafford Publishing USA FSP 293.53 UP
71 72 Austin MacAuley UK FSP 289.33 UP
72 76 Spiderwize UK FSP 277.92 UP
73 74 Balboa Press GLOBAL PUB/FSP 277.06 UP
74 75 Dorrance Press USA FSP 275.06 UP
75 78 Melrose Books UK FSP 253.66 UP
76 77 AuthorHouse GLOBAL FSP 253.00 UP
77 79 Xlibris GLOBAL FSP 212.87 UP
78 80 Better Book Company UK FSP 209.59 UP
79 81 Pegasus Elliot MacKenzie UK PUB/FSP 185.59 UP
80 82 Olympia Publishers UK PUB/FSP 129.68 UP
  • DIY – Do-it-yourself bespoke services and basic conversion and formatting services
  • FSP – Full Service Provider (Packages & Bespoke) – May also include Partnership publishing programs
  • PUB – Also offers Mainstream Contracts or is a service imprint of a traditional publishing house
  • PRT – Printer (primarily a printer with some additional but limited services)
  • FULL – Fulfilment Services provided for distribution logistics, warehousing of stock (including supply to wholesaler and retailers)
  • CRW – Crowdsource
  • CLOSED/OFB – Closed or out of publishing business

There is a much more detailed explanation of what the Publishing Service Index is and how authors can best use it in this post.

The most asked question we get at The Independent Publishing Magazine is often along the lines of; ‘What self-publishing service should I go with?‘; ‘Is so and so a good service to go with?‘; or ‘Is so and so a scam?‘

In some cases, that is an easy question to answer, cut and dry, but in other circumstances, the answer is entirely arbitrary. We are not here to review and run down a company’s name, nor are we here to endorse a company’s services. If we were only to review companies according to every point on an ideal dream list of what an author wants/should get, we would have very few reviews to share with you. In truth, no company has ever attained a 10/10, and only a few have recorded more than 08/10.

The reality is that some companies offering publishing services begin in a blaze of glory and we might rate them favourably at the time; others, frankly, are just poor, and they improve (sometimes in response to our reviews) to offer reasonable or better services. We are constantly updating our reviews, but this takes considerable time, and so do the initial reviews.

We get a vast amount of information from authors and the companies selling author solutions services every day – good and bad. We get a great deal of information from monitoring services week by week against the experiences of what authors report back to us. Simply put, and truthfully, we cannot reflect all of this information through the reviews. That is why the comments section under each company we review is so important. It is your recording and dealings with that specific company, and a positive or negative flag to subsequent authors considering using the same company.

So, how do we reflect the changing ups and downs with services?

We believe the PUBLISHING SERVICE INDEX will help to guide authors to services on the up, and those, gradually on the down. If you like, what we present is a kind of stock exchange for companies supplying publisher services.

The PUBLISHING SERVICE INDEX was first launched in June 2010.

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